Delivery

Keep business moving with smart delivery features, built with you in mind.

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Overview
Features
Customer stories
Resources
FAQs

Overview
Features
Customer stories
Resources
FAQs

Delivering what organizations need, when they need it.

Amazon Business leverages Amazon’s world-class fulfillment network, optimized for the unique shipping needs of business customers. Through smart features that customize your delivery experience, we’re able to focus on what matters to procurement leaders, administrators, and buyers: getting what you need, when you need it.

Our intelligent tools are designed to align with the needs of organizations of all sizes and complexities. We provide a wide-range of delivery options and inventory management solutions, whether your focus is on speed, customizing delivery instructions at scale, or consolidating bulk shipments.

Smart Deliveries | Amazon Business

High-volume purchasing

Amazon Business offers pallet deliveries to commercial addresses whenever possible.

High-volume purchasing

Enable pallet deliveries

Opt for pallet delivery on eligible large shipments if your business is capable of receiving pallets. Amazon Business offers pallet deliveries to commercial addresses whenever possible.
Reliable fulfillment network

Get fast, free delivery (on eligible orders) including Same-Day and One-Day shipping.

Reliable fulfillment network

Leverage same-day shipping

Get fast, free delivery (on eligible orders) including Same-Day and One-Day shipping. Business Prime customers can select up to two weekdays to receive eligible shipments.
Customize your delivery

Flag preferred weekdays and times to receive shipments.

Customize your delivery

Options flex with your needs

Manage your delivery preferences to receive your orders when it’s most convenient. Set your business hours, holiday schedule, and add delivery instructions to notify drivers of specific details needed to make sure your orders get to the right place.

Features

Deliveries on your terms

Set up recurring deliveries on frequently purchased items. Plus, earn discounts up to 10% on eligible items fulfilled by Amazon.

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Pallet delivery

Amazon Business offers pallet deliveries to commercial addresses whenever possible.

Order size

Whether it’s 1 or 10,000 SKUs, Amazon Business has the intelligent tools in place to deliver for you.

Address complexity

Customize precise delivery instructions such as a loading dock location or a special access code required.

Campus delivery

Qualified customers can leverage unique solutions for colleges and universities, including our Direct Delivery program.

Sustainability

Amazon Business is supporting Amazon’s wider efforts to decarbonize transportation with more alternative fuel vehicles.

Package consolidation

Enjoy fewer weekly deliveries and boxes. Focus on daily productivity instead of daily deliveries.

Travel and hospitality

Vacasa

Read how a leading vacation rental company keeps properties stocked and furnished around the world.

Read story

Education

UC San Diego

Learn how a university minimized congestion, enhanced campus safety, and built trust with familiar delivery drivers.

Read story

Enterprise

ExxonMobil

Discover how a leading energy company streamlined their daily deliveries across numerous locations.

Read story

“Our goal is simple; make deliveries so easy, so you can focus on building your business.”

Brian Steward, Director - Amazon Business Transportation

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Director - Amazon Business Transportation

Blog

Improve delivery experience

Manage your procurement operations by updating your preferences to get items when, where, and how you need them.

Read article

Blog

Scheduled for delivery

Amazon Business helps financial services firms streamline procurement and achieve their responsible purchasing goals.

Read article

Video

Smart business deliveries

Watch our tutorial on how you can optimize your Amazon Business delivery experience in minutes.

Watch now

Take control of deliveries

Create a free account Contact sales

FAQs

Customize your delivery preferences, including preferred times, special instructions, and holiday closures, with pallet consolidation available for eligible commercial addresses.

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Account administrators can designate organization-wide delivery preferences within their Business Settings, while buyers can set preferences for their individual shipments.

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Business Prime members can choose one or two days per week to receive eligible deliveries by enabling Amazon Day. This streamlines receiving, offering more consistent, less frequent deliveries.

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Within the Addresses page in Business Settings, administrators and buyers can edit specific delivery instructions including providing an access code, loading dock instructions, entrance guidance, specific drop-off points, and more.

Learn more
Amazon Day (a Business Prime exclusive) consolidates orders on a single day, making deliveries more consistent and less frequent while also helping reduce waste.
By default, Amazon Business assumes that your locations cannot receive shipments on federal holidays. You can let us know which of your locations can receive shipments on each federal holiday, or other company holidays your locations are closed.
If your location can receive pallets, you can indicate that as a preference for large deliveries at checkout. Amazon Business will prioritize eligible shipments for delivery on a pallet at no additional cost.
Upload and share multiple shipping addresses across your organization via spreadsheet. Once added to Business Settings, purchasers can select from these pre-approved addresses, reducing manual entry and preventing duplicate or incorrect addresses.